Privacy Policy

Information We Collect

The information we collect depends on how you interact with CKP and our products.

• Contact information such as your name, email address, company, and message when you contact us or request information.
• Account information such as name, email address, login credentials, organization details, and subscription status when you create an account for a CKP product.
• Product data you choose to enter, such as jobs, work orders, customers, vehicles, estimates, contracts, invoices, notes, documents, settings, or business details depending on the product you use.
• Usage and device information such as browser type, device type, IP address, pages visited, app activity, error logs, and approximate location derived from your connection.
• Billing information handled through payment providers. We do not store full payment card numbers on our servers.

How We Use Information

• To provide, maintain, secure, and improve CKP websites and products.
• To create and manage accounts, subscriptions, trials, billing status, and product access.
• To save and display the data you enter into our products.
• To respond to support requests, product questions, and contact form submissions.
• To monitor performance, prevent abuse, troubleshoot issues, and protect users and systems.
• To send important account, product, security, billing, or legal notices.

Data Ownership

You retain ownership of the business, customer, document, job, work order, vehicle, and other product data you enter. We do not sell that data, and we do not provide it to unrelated third parties for their own marketing.

Sharing Information

We share information only when needed to run our business and products.

• With service providers that help us host, secure, analyze, support, or bill for our websites and products.
• When required by law, legal process, or a valid government request.
• To protect CKP, our users, our products, or others from fraud, abuse, security threats, or misuse.
• As part of a business transaction such as a merger, acquisition, financing, or sale of assets, subject to reasonable confidentiality protections.

Cookies and Analytics

We may use cookies, local storage, and basic analytics to keep products working, remember preferences, understand site usage, and improve performance. We do not use this website to sell advertising based on your personal information.

Security

• We use HTTPS encryption in transit.
• Passwords are stored using secure hashing practices where accounts are supported.
• Access to production systems and databases is limited to people and services that need it.
• No internet service can be guaranteed perfectly secure, but we work to protect information using reasonable technical and organizational safeguards.

Data Retention and Deletion

We keep information for as long as needed to provide products, comply with legal obligations, resolve disputes, prevent abuse, and maintain business records. You may contact us to request account or data deletion. Some information may be retained where required for legal, billing, security, backup, or legitimate business purposes.

Children

CKP products are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy as our products, vendors, or legal requirements change. The effective date above will show when the policy was last updated.

Contact

Questions about this Privacy Policy can be sent to [email protected].